Coronavirus - Government and Council Links

England has moved to Plan B in response to the risks of the Omicron variant.

  • Get vaccinated and get your booster dose
  • Wear a face covering in most indoor public places and on public transport
  • Work from home, if you can
  • Let fresh air in if you meet indoors. Meeting outdoors is safer
  • Get tested and self-isolate if required

For all the latest information and advice please visit the following websites:

Government website:Coronavirus (COVID-19): guidance and support - GOV.UK (

Cherwell District Council:

Oxfordshire County Council:Coronavirus (COVID-19) | Oxfordshire County Council

Coronavirus Scams

Oxfordshire residents have been warned to be on their guard against criminals and scammers exploiting the coronavirus situation.

Some scammers are claiming to be charity workers, offering assistance with shopping, or requesting donations.

Here are some tips from the Trading Standards team on how to check charity workers are genuine:

How to check if they are genuine:

  • Check the charity’s name and registration number at Most charities with an annual income of £5,000 or more must be registered.
  • Make sure the charity is genuine before giving any financial information – it’s ok to decide not to give on the spot. Be wary of unsolicited emails from charities you have never heard of and be careful when responding to emails or clicking on links within them.
  • Exercise the same caution as with any other internet transaction, for example, to donate online. Visit the charity’s own website and always type the website address into the browser yourself.
  • Contact or find out more online about the charity that you’re seeking to donate to or work with, to find out more about their spending. Ask a trusted friend, neighbour or relative if you are unable to research this or need a second opinion.
  • Ignore requests to donate through a money transfer company.

Full details and advice from the Trading Standards team here:

To learn more about different types of scams and how to protect yourself and others, visit

For Advice on scams call the Citizens Advice Consumer Helpline on 0808 223 11 33

To report a scam call Action Fraud on 0300 123 2040

Please contact your bank if you think you have been scammed.

Business Covid 19 Scams

Oxfordshire County Council are also warning businesses in Oxfordshire to be vigilant against scams and fraud.

Malicious email attachments, false government grant phone calls and CEO impersonation scams are among a raft of scams undermining businesses as a result of the COVID-19 pandemic.

Oxfordshire County Council is supporting Businesses Against Scams – an initiative from National Trading Standards; with a free online training tool to protect businesses, employees and customers from costly scams:

Well Being Contacts

Age UK - runs a telephone support service (for older people and carers): 01865 411288

Oxfordshire Mind - If you're concerend about mental health, the information line can point you towards support.Tel: 01865 247788 or

Oxford Health's NHS Trust Talking Space Plus - work with individuals experiencing common mental health problems, offer free talking therapies

Samaritans - whatever you're going through you can always talk to someone at the Samaritans.Tel: 116 123 (freephone) or

CALM - Campaign Against Living Miserably: 0800 585858 (5pm-midnight)

Every Mind Matters, NHS - expert advice and practical tips to help you look after your mental health and wellbeing:

Oxfordshire & Buckinghamshire Mental Health Helpline - Adults: 01865 904997, Children: 01865 904998 (24 hours/7days a week)

Vulnerable Residents, Cherwell District Council/Oxfordshire County Council - dedicated phone and email service, helping vulnerable residents identified by NHS who have no support network with any concerns. Tel: 01865 897820 (Mon-Fri, 8.30am - 8.00pm, Sat-Sun 9.00am-5.00pm) or email:

Cherwell District Council Online Guide - helping families stay active inside:

Oxfordshire All In - maps all community services and volunteering opportunities available within Oxfordshire, along with a variety of support guides and advice

Citizen's Advice - advice services and information regarding food vouchers please call 01869 321806 or 0300 330 9037 or email:

Bicester Foodbank - During these exceptionally difficult times you may need help from a foodbank. In order to book a package, you will need to have a voucher code which can be accessed from a variety of different agencies. For more information please contact Bicester Foodbank on 01869 321806 or

Cherwell Larder - Helps to fill th egaps in food supply for those in financial need. Food parcels delviered once a week on a Saturday afternoon. For more information or to sign up for a parcel please visit: or email: or call 01865 817676.

North Oxfordshire Foodbank - For those with an urgent need of food support please visit: or email: or call 07929 721172

Harvest@Home - A new community action group encouraging people to grow their own produce. Priority is given to households experiencing food insecurity due to the COVID crisis, but all are welcome to apply. They offer starter garden kits, kid friendly garden items, seeds, seedlings, compost, tools and a free online community. For more information please visit: or email: or call 01865 817676.

Guideposts Information Service (GIS)

“Stay Connected” web pages have provided 100s of ideas of ways to stay socially connected and active from home. The service is ideal for: 

  • Carers who are experiencing more pressure at the moment and lacking their usual sources of support 
  • People who are vulnerable and have been isolating for much of the year 
  • People who are experiencing particular stress and anxiety due to the pandemic

The GIS is supporting people to manage the current situation by: 

  • Offering a chance to talk to someone 
  • Finding techniques for coping with uncertainty, anxiety and low mood 
  • Exploring opportunities for socialising and peer support online, or local in-person groups where possible 
  • Talking through decisions about how to access further support including health and social care 
  • Signposting to sources of financial and employment support.

People can access the service by calling 0800 048 7035. Lines are open Monday to Friday, 9:00am-5:00pm, and calls to this number are free.  Alternatively, we offer support by email at, or via webchat at 

You can also make a referral to the service through their online form: